SUITE 1000’s representatives are specially trained on lead capture techniques and will collect a lead from all calls.
We can customize a process that fits your business in order to nurture existing customers and secure new business. Our professional live representatives will improve your staff’s lead capture process by handling scheduling as well as business and sales calls.
Our tenured representatives are more than ready and able to support your staff. Ongoing training, including industry specific training for each representative’s accounts, is provided to ensure they have all the tools needed to support your business. Representatives are also trained to qualify prospects and even schedule sales appointments.
Don’t get stuck with hidden fees from your customer call center. SUITE 1000 has a No Surprises Guarantee.
For over 30 years, SUITE 1000 has honored this guarantee in Raleigh, NC and its surrounding area. We believe you should always be in control of your budget, your costs, and of the service levels your callers receive.
We initially work to establish service expectations and budget, establish overall business goals, map the call handling processes, and provide a call performance and usage monitoring system.
To ensure satisfaction, we assign a Customer Service Manager to your account who is always available to answer any questions you may have. Your Customer Service Manager will also reach out to you to make sure you are happy with the way your account is running and to ensure your business goals are being met.
Are you in need of an industry-specific customer support call center, an answering service for high call volume, or a scheduling partner?
SUITE 1000’s 24-hour live representatives can handle your after-hours calls, take your overflow calls, or handle calls from specific campaigns.
As a result of SUITE 1000, businesses from a range of industries including Healthcare, Technology, Law Firms, and Construction & Property Management have increased their sales teams’ productivity due to better time management.
Learn how SUITE 1000 can support your business with live 24-hour service. Request a Consultation by completing the form to the right.