About Us

Located in Charlotte, NC, SUITE 1000 provides inbound call center and phone dispatch services to clients nationwide. We are an American answering service with friendly, live receptionist services available to handle your sales, scheduling, and general business calls 24 hours a day, 7 days a week, 365 days a year.

There is no substitute for inbound call center experience!

SUITE 1000 has been in the business of satisfying our customers’ callers for over 30 years.  You can feel the difference when you partner with an organization that has decades of experience in successful telephone answering services.

Our company is privately owned and, more importantly, owner-operated.  That means that we care about getting your business and we care about keeping it.

Success comes from a strong partnership!

At SUITE 1000, we understand that working successfully with a client requires a partnership. When you route your telephone traffic to us, it’s not just a call, your business is on the line!

Taking the time to understand your business, your specific industry, and your goals is vital. Each time we handle a call for you we want to take advantage of every opportunity to create a positive first impression, to secure new business for you, or to further cement an existing relationship.