Company

Your Future Is On The Line! Come Work With The Best

SUITE 1000 is an outstanding place to work. We have been handling sales and service calls for clients nationwide for almost 30 years. Our workplace is in a convenient location, we provide support and training for our valued employees, and we never practice shift bidding!

Think you would be a good fit? Download the application instructions which will include information about current open positions and our company. All applicants must submit their information without attachments.

NOTE: SUITE 1000 will NEVER ask you to go to a 3rd party website to provide any private financial information or your social security number as part of the application process.  If you are asked to do so, you are NOT on a legitimate SUITE 1000 website and may be a victim of a phishing scam.

Scheduling
We hire employees for specific shifts and hours. We do NOT practice shift bidding.

Suite 1000 is open 24 hours 365 days per year for our customers. Therefore, you must be willing to work on some holidays such as Thanksgiving, Christmas, and New Years.

If you are selected for a telephone or in-person interview, our recruiter will discuss the holiday schedule with you.

What Are We Looking For?
We are looking for positive, friendly customer service representatives. To be considered for one of our positions you must:

• Have excellent grammar, diction, communication and spelling skills.
• Have excellent attention to detail.
• Type a minimum of 40 words per minute.
• Have a minimum of one year of telephone experience as a receptionist, customer service representative, etc.
• Have basic Windows computer skills and Internet navigation skills.
• Have a working knowledge of Word and Excel to assist with administrative tasks.
• Have proficiency with basic math skills.

NOTE: If you are selected for an interview, your spelling, math, typing and computer skills will be tested.

A Great Company!
Suite 1000 is an inbound call center that has been handling sales and service calls for clients nationwide for almost 30 years. Our customer service representatives are proud to be some of the very best in our industry.

Our clients are some of the very best companies in the country.  Businesses come to us when they want outstanding customer service. We do NOT do telemarketing, collection calls, or cold calling.

A Great Location!
Suite 1000 is located in Charlotte, NC at 4801 Chastain Ave. (off of Woodlawn Rd. near the I-77 exit). We are within minutes of three major highways: I-77 (Woodlawn Exit), I-85 (off Billy Graham), and I-485 (off I-77 or South Blvd.), so reaching our office is very convenient. FREE parking is available directly in front of our building.

A Great Atmosphere!
At Suite 1000 we pride ourselves on hiring people that care about our clients and care about each other. You will find both clients and employees that have worked with us for over a decade.

Great Support!
We want you to have a successful career with Suite 1000. To do great work, you have to get great support. We make sure that you get the training you need to be truly prepared to handle your work.

We don't just give you theoretical classroom training and then throw you into your job. You work one-on-one with a trainer, listen in on real calls, and have practice sessions on copies of real accounts.

Once you progress to live calls, a trainer is still beside you, helping you every step of the way.

Our emphasis is on making sure that you truly understand procedures, get lots of practice performing them correctly, and are comfortable and knowledgeable when you talk with callers.

Training is about learning, not speed. We want you to be in the driver's seat when it comes to training, even after you graduate. You can request additional training on ANY subject at ANY time.

Once you are assigned to a team, it is EVERYONE'S job to help make you successful. You will actually grade your co-workers and your supervisor (anonymously) every quarter on how helpful and responsive they are.

Answering calls is the MOST important job in the company. Everyone, including company managers and the President are required to spend time on the phones on a regular basis to ensure that they stay focused on our number one priority - providing great phone service to clients and great support to our customer service representatives.

Great Benefits!
SUITE 1000 also provides great benefits to FULL-TIME employees that include medical insurance and two weeks of paid-time-off your first year!

Work for the best in the inbound call center business - SUITE 1000!